Accessibility FAQ

The ACM Conference on Recommender Systems is committed to providing an inclusive environment and we will do our best to accommodate requests for special assistance. This page describes the accessibility features of the conference, to help you make an informed decision about whether the conference will be accessible to you. Please contact the Diversity, Inclusion and Accessibility chairs if your question is not answered here, or if the conference arrangements as described are not enough to allow you to attend. We will work with you to the best of our ability, to make the conference accessible.

Overview
Frequently asked questions
How do I communicate accessibility needs to ACM Conference on Recommender Systems organizers?

The Diversity, Inclusion and Accessibility chairs for the ACM Conference on Recommender Systems are Caroline Chavier and Humberto Corona, whose goal is to ensure the conference is accessible to everyone. When you register for the conference, there will be a registration question labeled ‘Do you have a disability or special need which requires our awareness?’. In your response, please indicate any accessibility needs such as wheelchair access, sign language interpretation, or a guide. Caroline and Humberto will follow up with you to clarify your needs. You can contact them directly at any time by mailing .

Who do I ask if my question is not answered here?

More information about accessibility at Scandic Falkoner hotel is available on their accessibility information page.
Please contact Humberto Corona (will forward) on +45 72 42 55 00 or discuss your specific needs with the venue directly via mail.
If there is specific accessibility information you would like to see here, or if you wish to discuss any conference accessibility requirements, please contact our Diversity, Inclusion and Accessibility chairs, Caroline Chavier and Humberto Corona by mail: , and someone will respond to you shortly.

Will sign language interpretation or captioning be available?

The conference will try to provide a team of sign language interpreters or captioners if requested by any attendees during the early registration period, if that is possible. Please make your request as early as possible. Our Diversity, Inclusion and Accessibility chairs will follow up with you to discuss your needs in more detail. After 15th July 2019 (the deadline for early registration), a best effort will be made to accommodate requests, but we cannot guarantee that interpreters or captioners will be available.

What are the taxi and public transport options for getting to the conference venue?

Please see our travel information page.

Who can I ask about accessibility in Copenhagen, Denmark?

For information about Copenhagen, Denmark accessibility, including public transport, go to website of Copenhagen.

Can a student volunteer assist me during the conference?

Student volunteers will be available to assist attendees with disabilities with navigation, meal service, or other accessibility needs. If you will need volunteer assistance at the conference, please indicate this on your conference registration form.
Attendees who require personal care assistance should bring their own assistant. Personal care assistants do not need to register for the conference. If the assistant will be having food and drink provided by the conference during coffee/tea breaks, lunches, and/or the reception, we ask that these be added into the attendee’s registration at the ‘extra options’ stage of the registration process.

What is the conference space like?

The conference is hosted in a hotel. If you require a venue map, please contact the Diversity, Inclusion and Accessibility chairs.
Emergency evacuation plans will be shared as part of the initial presentation. Emergency evacuation plans can also be requested contacting the Diversity, Inclusion and Accessibility chairs by mail.
Please see our other FAQs for more details about wheelchair or power scooter access, provisions for presenters, restrooms, walking and steps, and facilities for assistance animals.

Will the conference be accessible by wheelchair or power scooter?

Yes, the conference will be accessible to wheelchair users. The venue is wheelchair accessible, and wheelchair spots will be reserved in the auditorium. There are a limited number of accessible rooms that can be booked in the venue hotel. Upon request on registration there will be a ramp to access the speakers podium, and student volunteers will be available to help during coffee breaks.
We have a ramp on to the stage at request. If you are a presenter who uses a wheelchair, please contact us as soon as possible so that we can make arrangements. Poster sessions will have space for a wheelchair to move between the posters.
For more information about wheelchair accessibility at Scandic Falkoner hotel, please contact Humberto Corona (will forward) on +45 72 42 55 00 or directly contact the hotel via mail.

What are the restroom facilities like?

This information will be available prior to the conference.

What are the arrangements for presenters with accessibility needs?

All attendees are expected to follow the accessible presentations guidelines.
A ramp will be provided to access the podium if needed, and student volunteers will guide anyone who requests it. If you are a presenter who uses a wheelchair, please contact us as soon as possible so that we can make arrangements. Poster sessions will have space for a wheelchair to move between the posters.
If you would like a student volunteer to operate slides or guide you onto and off the stage, or have other accessibility requests please contact the Diversity, Inclusion and Accessibility chairs by 15th July 2019.

Can I bring my guide dog?

Yes! Guide dogs and other service animals are welcome at the ACM Conference on Recommender Systems. There will be a relief area with water available. Guide, rehab and service dogs are naturally always welcome at our hotels. For further information, contact the hotel. Please indicate on your registration form if you anticipate bringing a service animal to the conference.

Can I attend the conference by robot?

We are sorry, but the ACM Conference on Recommender Systems will not be able to accommodate remote attendance by robot.

How much walking or standing will be needed?

The conference will require minimal walking as all sessions will be held in the same hotel, and lifts are available.
Please contact the Diversity, Inclusion and Accessibility chairs as early as possible if you have further questions or special requests.

Will there be an induction loop in the meeting rooms?

We are still working on establishing which rooms have induction loops. Please let us know in the registration if you require an induction loop to be installed in the conference area.

Will speakers and audience members asking questions be using a microphone?

Yes, microphones will be used for all speakers. Attendees with questions will be requested to use a microphone so that their question is more easily heard.

What food service will be provided?

The conference will provide buffet lunches and refreshments at breaks as well as a conference dinner. Dishes will be labeled. For more detailed information please contact the Diversity, Inclusion and Accessibility chairs. If you have special dietary needs, please indicate these clearly on your registration form.

Can the conference accommodate special dietary needs?

Yes. Attendees who indicate special dietary requirements on their registration form will be provided with special meals when the conference catering does not accommodate them. If you have a severe allergy please indicate this on your registration form. For more detailed information please contact the Diversity, Inclusion and Accessibility chairs.

Will the conference be a smoke-free environment?

The entire conference venue is a no-smoking area. We are still gathering information on where there are smoking areas around the venue.

Will there be loud music, strobe lighting, spotlights, or other strong sensory experiences?

The venue is mostly free of smell, sound and light stimuli. Participants will be requested not to use flash photography. Please indicate on your registration form if there are specific items you would like to know about in advance.
Please contact the Diversity, Inclusion and Accessibility chairs as early as possible if you have further questions or special requests.

Will there be a designated quiet space at the conference?

We hope to be able to provide a quiet space at the conference. The conference lobby is a quiet place during the talks and suitable for conversation.

What if I have a medical emergency or health problem during the conference?

In case of emergency call 112 for an ambulance. If you require non-urgent medical care, please contact the Diversity, Inclusion and Accessibility chairs or ask any student volunteer. They will provide you with information about local doctors, specialists, chiropractors, etc. For non-resident attendees, buying travel insurance that covers medical expenses is strongly recommended as fees for emergency treatment can be very high.

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